The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
When placing an order you will need to provide notes if your item needs to be personalized.
- These notes will need to placed in the "note to seller" area. Here you add personalized / custom information for your order (names,phrase,birth months for birthstones if they are included in the design you selected...)
If you want to add any birthstones use the birthstone listing - https://www.etsy.com/listing/222712202/add-a-swarovski-birthstone-pearl-small?ref=shop_home_feat_1
- To find this area please do the following:
> add item to your cart
> while in your cart find the mid section of your screen, look in lower left area for "note to seller" , here is where you will leave instructions for your order.
Sterling silver does tarnish, a darkening that occurs when sterling silver reacts with gases in the air or with other substances that it comes in contact with. It is a simple fact of nature. Other sources of tarnish include hair spray, lotion, perfume, other beauty products and even natural body oils. It’s best to put jewelry on last after using these products.
Over time sterling silver develops a mellow patina which often results in an appreciated antique look. Often a black oxidation builds up in the fine details which give your jewelry piece a beautiful and unique look.
Read next section for storing jewelry properly...
When storing your sterling silver jewelry you want to avoid scratching the jewelry piece and you want to minimize the oxidation process. It would be best to store your sterling silver jewelry in an air tight container when it is not being worn. When I don't wear my jewelry I place these in my jewelry box : https://www.riogrande.com/Product/silver-guard-anti-tarnish-blocks/401710
Sterling silver when worn often with have minimal cleaning required, making it very easy to care for and lots of fun to wear.
Avoid storing your sterling silver jewelry directly on wood surfaces, because wood usually contains acids that can mar the finish. Oak seems to be the worst for this. Also, avoid storing your sterling silver with other metals..... continued
Interestingly, wearing your jewelry is a good way to help keep it in good condition as long as you take some measure of care while wearing your jewelry. But, your sterling silver jewelry does need to be cleaned from time to time. This is where it is important to understand your piece of jewelry.
Personalized hand stamped jewelry has been treated with a patina to antique (oxidize) the piece in order to enhance the lettering and designs stamped on the piece. For this reason, it is very important not to use silver cleaners, baking soda, vinegar, toothpaste or any strong cleaner. They will remove the antiqued finish along with the tarnish.
However, sterling silver chains, that haven’t been oxidized, can be dipped in jewelry cleaning solution to remove tarnish.
There are two ways to remove tarnish from your hand stamped jewelry without damaging the antiquing finish.
1) Using a polishing cloth intended for sterling silver, such as Sunshine polishing cloth, Connoisseurs Silver polishing cloth, Brilliant polishing cloth, etc. Some of them come in a two in one system, which means that 2 cloths come attached together; one is used to remove tarnish and the other for buffing and polishing.....continued
2) This is the one I use ...Pro-polish polishing pads are a great way to keep your hand stamped jewelry clean and shinning. I love them! These pre-treated 2 inch squares are great for polishing or removing oxidation. Pads are tight-bond cellular foam with permanently bonded micro-abrasives. You can use these pads until they are dark grey on both sides and then it is time to toss it and use a new one. Make sure the piece you are polishing is completely dry. If you get these pads wet, they get gooey and will not work properly.
You can find any of these cloths or pads in a lot of Etsy stores. I purchase them at : www.riogrande.com/Product/Pro-Polish-Polishing-Pads/337020?pos=1
♥ I am located in Kelowna, BC which allows me to use an US address when using a service for shipping called Chitchat express. My packages are driven over the Canadian border and mailed from Blaine, Washington.